Works great until Big Sur. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. So think twice when installing the J5create drivers using this way. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. To the extent there are any conflicts or inconsistencies between this Agreement and any other agreement, policy or documentation, the following order of precedence will apply for resolving such conflicts or inconsistences: first (i) a Superseding Agreement; then (ii) this Agreement; and then (iii) any other agreements, policies, or documentation. 2023 Best Buy. Great docking station for dual monitors! With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C ports location and can easily fit into any workspace environment. Available DisplayPort Alternate Mode over USB Type-C connector. Windows Settings Go to Recovery tab and then click Get started button under the Go back to an earlier build Rollback Windows Update To update Windows 10 to the latest version, follow the following steps: Press Windows key + I. Click Updates and Security (as we did earlier). Computer used: HP Laptop. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Learn more >, At j5create, we take our customer support seriously. This Agreement shall not be interpreted or construed to confer any rights or remedies on any third parties. 10:49 AM On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. For users who need to get J5create drivers for Mac, or you failed to install the compatible J5create drivers with the above two methods, chances are that you need to navigate to the J5create official website and then find the driver you need. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. The JUA254 USB to HDMI Multi-Monitor Adapter from j5create works as an external video card, instantly allowing users to attach additional displays via an HDMI connection without the hassle of a lengthy setup or having to install additional internal hardware. Finally realized the problem when a fully charged MacBook Pro 2 plugged into docking station started running out of juice. So, continuing to discuss "your" question appended to their problem is not optimal. Go figure. Not so fast. If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Choose to Search automatically for the updated driver software. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. I do however notice lag if I try and use the Bluetooth ports to run a wireless keyboard and mouse combo. Interested in how to Fix USB to HDMI Adapter not Working in Windows 11?This video will show you how to do it! (e) make copies of or distribute the Ware or electronically transfer it or any portion of it from one computer to another or over a network. j5create USB to HDMI Multi-Monitor Adapter Supports 1080p 2048 x 1152 @ 32 bits | USB 3.0 with 2.0 Support | Adapter is Compatible with Both Mac & Windows. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. This End-User License Agreement (the Agreement") is a legal agreement between Youand Kaijet Technology International Limited, Inc. (DBA: j5create) (j5create, We or Us) for the Ware (as such term is defined below). 02-08-2018 Second screen only: View the screen image on the external device only. USB 3.0 SuperSpeed. Features three SuperSpeed USB 5Gbps Type-A ports for your USB peripherals. Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. DVI? Available USB power delivery 2.0 over USB Type-C to support upstream charging. The USB 3.0 Type-C to HDMI with Power Delivery from j5create provides extra connectivity from your computer with a 5 Gb/s transfer speed and supports 4K HDMI up to 3840 x 2160 at 30 Hz. Please open your own question, and give as much detail about your particular hardware (PC and TV). Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. Find out the J5create driver and right click it to Update driver. It has been a while since anyone has replied. Slip it into your laptop bag and take it with you anywhere. In the Windows 7 OS, it has this limitation, Only 2 displays can be mirrored at the same time. in use, a higher wattage power adapter may be required. But you can get it to work. Nice try, but there is no HDMI port on that laptop. HDMI USB driver update You need to open the device manager. The only limitation is that for my new MacBook Pro I had to upgrade to Mojave, which might be inconvenient for some. If you want to download j5create jua254, jud380, jua350, and any other drivers on Windows 10, 8, 7, but j5create driver is not available and j5create stopped working. You acknowledge that the Ware is of U.S. origin. J5CREATE CANNOT ENSURE THAT THE WARE OR ANY FILES OR OTHER DATA YOU DOWNLOAD OR INSTALL IN RELATION TO THE WARE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. Small, compact, and lightweight. From page 23 of the User Guidefor your HP computer: Connecting video devices using an HDMI cable. This is not the model sold by Best Buy. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. j5create USB to HDMI Adapter - Dual HDMI USB 3.0 Multi-Monitor Cable | 4K Ultra HD | Compatible with Microsoft 7, 8.1, 10 / Mac OS X v10.6 and Above Visit the j5create Store 1,137 ratings | 120 answered questions $6999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Did you recently purchase a webcam from the JVCU Series? Hot-swap: Connect and disconnect without powering down. It should be marked with a yellow exclamation point symbol. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? Click Downloads to download the J5create driver for the USB to HDMI JUA195. But some of you may fail to download the latest j5create drivers on your own, so this post tries to help you download j5create drivers and use j5create on Windows and Mac. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Their information can be found on the back of the packaging, or on our website under the "Support" tab. Data transfer up to 5 Gb/s. When using your USB-C power adapter, the multi-adapter powers both For example, my Asus G752 laptop is not compatible. The j5create Privacy Policy located at https://en.j5create.com/pages/privacy-policy is incorporated herein by reference (Privacy Policy). Each time you press f4, the display state changes. Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. In so doing, Device Manager will then search online and offline for the J5create drivers. j5create reserves the right to limit, in its sole discretion, the provision and quantity of any feature to any person or geographic area. In most cases, j5create will release driver updates to fix bugs and errors of different j5create products, like j5create driver unavailable or undetected. The opinions expressed above are the personal opinions of the authors, not of HP. It is known that j5create aims to produce computer accessories based on its innovations, including j5create webcam, j5create USB to HDMI, USB adapter, and j5create docking station. DisplayPort v1.2 required on graphics card or video source to support 3840 x 2160 at 30 Hz. Note: This product does not require drivers to be downloaded. 07-11-2018 Connect video, data, and power to a computer or tablet with a single USB Type-C port. Since it hooks up with a rather small cord cable management can be a tad unsightly. You can also use your laptop screen for three displays in total, making it easy to access multiple applications at once. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP Visit the j5create Store 361 ratings | 47 answered questions $3999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Download drivers, update firmware, register your product and more. All other ports on the j5create adapter are working--USBx2 and Ethernet. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL J5CREATE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WARE, ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT, OR OTHERWISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF J5CREATE, AND EVEN IF J5CREATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The Privacy Policy provides information about your privacy rights and explains how j5create protects your personal information. Works like it should. If, notwithstanding the other provisions of this Agreement, J5CREATE is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Ware, J5CREATEs liability shall in no event exceed US$200.00. Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. However, the j5create support desk was on-point and everything went smoothly after the upgrade. Go to: https://windowsreport.com/ If you found this video useful, give us a like and subscribe to our YouTube channel. j5create support said they are unavailable. Are you looking for a troubleshooting guide? By downloading, installing, creating a user account, or otherwise using the Ware, You represent to Us that you are at least 18 years old and You agree to be bound by the terms of this Agreement along with the j5create Privacy Policy and the j5create Terms of Use. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings. * Hot swappable USB enables you to add or remove monitors without rebooting your system. Must download an app and also has to be configured and I still havent been able to use it. The USB 3.0 SuperSpeed port gives you data transfer rates up to 5 Gbps. When I turn on the monitor it scans the HDMI port for some time and says "no signal" and then turns off. We have a dedicated technical support specialists waiting to assist you and your specific needs. j5create | JCD543 USB-C Triple Display Docking Station - j5create International JCD543 USB-C Triple Display Docking Station Please Contact Us For Availability About This Product The USB-C Triple Monitor Docking Station provides extra connectivity from your computer. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. This is likely normal behavior. Now you are ready to use your j5create USB Display Adapter! I made the salesperson in the computer store show me that the items worked with my laptop before I purchased them. . A: Yes, the USB to HDMI Display Adapter will work on a AIO computer with Windows 7 or later. 1. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. * A must-have for surfing the web and working on your email/Facebook/Twitter accounts all at the same time.Looking for an easy way to add a second monitor? Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Dual displays via HDMI outputs. USB Type-C downstream port supports 900mA charging, power delivery 2.0 for a maximum of 60W. I really don't want to return this laptop. This Adapter will require an available USB 2.0 port and an installation of a driver. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Watch our product videos on our YouTube channel for additional information. NOTE: there are 7 ports on the right side of your computer. Step 4. * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. Check articles with full guides:https://window. You acknowledge that the Ware automatically collects information, data and statistics relating to your use of the Ware, and compiles such information, data and statistics. With the new driver, check whether the J5create USB can be recognized by the computer and works well on the device. Use of these names, logos, and brands does not imply endorsement. $39.99 $ 39. USB 2.0 HDMI ADAPTER play 1080P video on TV gets choppy Problem could be caused due to USB 2.0 bandwidth limitation or CPU power limitation however, do not play videos while working on some Everything's working now. Chromebook is a trademark of Google LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. Without limiting its rights and remedies, if You fail to comply with the terms and conditions of this Agreement, j5create may, in its sole discretion, terminate this Agreement upon any such failure. THE ENTIRE RISK AS TO THE QUALITY, OR ARISING OUT OF THE USE OR PERFORMANCE OF THE WARE REMAINS WITH YOU. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. 99. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. YOUR USE OF THE WARE, AND THE RESULTS AND PERFORMANCE ACHIEVED USING THE WARE, IS AT YOUR OWN RISK. J5CREATE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE WITH RESPECT TO THE WARE. Change Region | Copyright 2023 j5create International. You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties. Then, click on the USB device and check for the option of update driver. charging your device simultaneously. I hope it doesn't need Thunderbolt 4 as those cables are very . Mac & Windows. The Terms of Use provides the general terms and conditions for use of j5create services and software. Here Driver Booster can be a powerful tool for you to search for, download, and install device drivers automatically and efficiently. Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. 12:44 AM That is to say, you can utilize Device Manager to help you search for and download the newly released J5create drivers, such as J5create USB-C to HDMI driver and USB adapter drivers. If so, what monitor have you used with this laptop that you know works? Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Verified purchase . Subject to all terms and conditions of this Agreement, j5create hereby grants You a nonexclusive, personal, non-assignable, limited license to use and access the Ware in accordance with this Agreement and any and all agreements and documents executed by You or delivered by j5create. Sign up for the latest innovations, exclusive offers, and more. An optional power adapter can be connected for charging a laptop or other power consumption device. Sign up for the latest innovations, exclusive offers, and more. Step 2: If doesn't work, r un theHardware Devices troubleshooter. Verified purchase: Yes | Condition: Pre-owned. I cant get a refund or exchange b. This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. Change Region | Copyright 2023 j5create International. Find out JUA Support in this case. j5create failure to insist on or enforce strict performance of this Agreement shall not be construed as a waiver by j5create of any provision or any right it has to enforce this Agreement, nor shall any course of conduct between j5create and you or any other party be deemed to modify any provision of this Agreement. J5 sells 2 versions with almost identical model number. Multi-screen display: This video adapter could connect multiple monitors with additional adapters(up to 6 additional screens, one display adapter for two monitors at the same time). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. The author of this question has solved their problem. For maximum performance, use a computer and USB-C power adapter equipped with PD 3.0, We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time, 1 - JCD542 USB-C Dual HDMI Docking Station. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. To see the computer screen image on a high-definition TV or monitor. It can be seen that you can also buy any J5create accessories for your computer if needed. Next image. At j5create, we take our customer support seriously. I couldn't figure out problem with documentation included. J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS.
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