Hi Lael! Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. We needed to join to the domain, first. A Gamertag is meant to serve as an identity only on Xbox. I then tried my email and the system worked. It then asked me to create a password so I backed out thinking it wouldnt work. I have dealt with this before. This thing does so much stuff that it can't do anything. You wont be able to access your account, and you will receive this error. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. We only have 5 hosts so a domain seemed overkill. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Select Reset password below. Did this under Settings gear, Accounts, My Info. Send a test E-mail to the supposed user ID. The User can sign into power apps fine,The problem comes when they need to sign into the app. Head over to Accounts, then Email & accounts. Has 90% of ice around Antarctica disappeared in less than a decade? A great place where you can stay up to date with community calls and interact with the speakers. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. These login loops can happen in software or on Microsofts web site in many different locations. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Once the steps above have been completed, you should be able to log in to your Microsoft account. Enter a different account or get Here are three major reasons apart from the probability of the account id doesnt exist. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. I used that email account to create this post. Copyright Windows Report 2023. From there, click on "Users.". When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. A few months ago I created this account and now it says that it doesn't exist. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Thank you for posting to Microsoft Community. So, you might need to create a new Microsoft account. If you arent an admin, see How do I find my Microsoft 365 admin? While it may look as if the account is incorrect, but there can be other reasons. Click on More options, illustrated by three dots. Time-saving software and hardware expertise that helps 200M users yearly. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Well, cached data stores all previous elements of data preventing access again. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician 2. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Slot in the Microsoft user ID that needs to be recovered. 1. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Below is a guide on clearing the cached data on the Edge browser. Remember, if that fixes it, you can always add the account back in later. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. It definitely is an Office 365 account that was being used to log in in the previous computer. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. You can connect with Saajid on Linkedin. Why do small African island nations perform better than African continental nations, considering democracy and human development? Fix the damned product I pay for every single year, again and again and again. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. He has work experience as a Database and Microsoft.NET Developer. Identify those arcade games from a 1983 Brazilian music video. Has anyone found any fix for this? What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? These are different to MSAs. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. I have the same problem. Windows 11 how to upgrade. It keeps happening. Then we were able to add the workplace user. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. I have the same problem. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Are there tables of wastage rates for different fruit and veg? please check that you have typed your email or username correctly. I worked around it.. "That Microsoft account doesn't exist. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. I hope you were able to figure out what was wrong with your account. Try out a couple of familiar usernames and passwords variation that might been have used recently. Also, a user needs to request a reset of the primary account, not the additional e-mail address. New Member. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Create one! Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Hope this helps someone. It looks like theres already an account with [emailprotected]????.com. MS also keeps linking my work and home accounts. After entering the unique code, you will be able to create a new password and sign in. Microsoft will permanently delete any account which has not been active for the past 2 years. At the moment, neither error message nor the logins show the important difference between the two types of login. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Aliases are also to be avoided if you want to get to the bottom of things. @harrymc: there's a chat going on as well. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Since I'm now joined, I can't check where the option is now. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! It is helpful if you do not have a good-looking email ID, and want to use it for professional work. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Date: April 2, 2021Tags: Microsoft Account. Another important step is to verify every input. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Making statements based on opinion; back them up with references or personal experience. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. One easy way to fix this issue is to use the correct account type while logging in. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. I was having issues accessing my work/school account in the Calendar app on Windows 10. Hi, I am trying to register for AZ-900 exam. How did you reverse your original choice? Check out the latest Community Blog from the community! What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Guiding you with how-to advice, news and tips to upgrade your tech life. Do not use an account name from another type of account. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Maybe this helps. I am baffled by this. See, Step 2: Check products or services where you used your Microsoft account. On the next page, fill out the necessary details. No account? I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. When I go to "make a new one", it says that the account already exists and that I should try logging in. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . She has been the MiniTool editor since she was graduated from university. This is extremely frustrating. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Created by Anand Khanse, MVP. Use an alternate account to sign in (if one exists) or sign up for another one. I DO NOT WANT MY WORK LINKED TO HOME. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. What do I do? If you forgot your Microsoft account password, follow these steps. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Guiding you with how-to advice, news and tips to upgrade your tech life.
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