I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Check the inflow tube for clogs and make sure the manual water shut-off valve is clean and clear on the inside. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. For safety, unplug the refrigerator. Good Lord, people RUN! We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. Terrible waste of $800.00 dollars. I plan to visit the vendor an see if they can produce a copy for me. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. SAME STORY! He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. My husband and I bought our Sears Kenmore Elite in October of 2015. not even frozen. Kenmore do warranty for only one year because they know that they are going to stop working. You may need to purchase and replace the entire ice maker assembly because many of the ice maker components are not offered separately. He diagnosed a bad circuit board and recommended replacement of board and HVC (high-voltage capacitor). (Must Read), Tappan Dishwasher Problems: 7 Common Issues (Must Know), GE Portable Airconditioner Not Cooling (With Solutions), Frigidaire Portable Airconditioner Not Cooling (With Solutions), Danby Portable Airconditioner Not Cooling (With Solutions), LG Portable Airconditioner Not Cooling (With Solutions). Yet its been a week and our refrigerator still does not work. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. Sears says Kenmore. Purchased a Kenmore Elite 72483 refrigerator in October 2015. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. The LG compressor failed last month. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Our service tech from a local LG company is baffeled. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. If they are stiff, the motor is malfunctioning and should be replaced. What a disaster. He had nothing on his truck. My question who is going to help me? Wow, I am distraught. Only part is covered under warranty. Sears will not because they know that LG knows there is a defect in the compressor. Sears said sorry, no warranty. i know Sears wont do anything. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. The shelves of the refrigerator can be adjusted. We also purchased a Kenmore Elite three door refrigerator, model No. I asked him how long I can expect the unit to last and he said, at least until you can't see my taillights leave the driveway. They told me to call Kenmore. Will not ever buy anything from them again. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. We call Sears to have a service person come out and make the repairs. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. I have been calling every week trying to schedule a Technician to check it out. My old linear compressor was made in Korea but still failed. Purchased a LG side by side from Sears in 2017. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? This is not even 5 years for this unit. I have never been so disgusted with the lack of a company trying to resolve an issue. Called LG customer service right away. $300. I have a kenmore/LG trio refrigerator purchased in 2016. Sears products and LG as gone down hill. On June 9th. Still not working best to contact an appliance repair technician to help resolve, Maybe you have been noticing over a few weeks or days that the water pressure from the dispenser is reducing. I love the look of it and it is easy to use. First ice maker, then freezer, then frig. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. The agents sound very rehearsed and appear to experts at not solving your problems. Sears and Kenmore are of no use. Arrived on 9-8-21. Didnt realize how many people have had the same problem with kenmore brand. Have had no problems with it since it was delivered 5 years ago. 04/18/2015 till July. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. Wow!! We bought an LG french door and 6/7/19 the compressor went out. A certified electrician can do this for you. If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. If the numbers change, it means the compressor is shorted to the ground. My repair guy told me there was a civil lawsuit going on. We purchased our Kenmore Elite 7/18. My french door kenmore elite is 2 years old. It just stopped cooling. Set up the system and said there is no pressure. This Refrigerator quit working on 2/23/19. He did see notes regarding the seriousness of my situation. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. That we should purchase a new refrigerator. Is he kidding. This thing cost a small fortune. Manufactured in 2016. Because it is close to the compressor, it is usually assumed that the compressor is the culprit. !. I unplugged the refrigerator. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. It helps keep the refrigerator functioning optimally. went to work the next morning, only to come home to water all over the floor from the ice melting in door. He told me to join the lawsuit and get my money back for the LG fridge. Model number 795.73133.410. When you call Sears they just put you on hold. We are still waiting on the last part to arrive and be installed. Bestseller No. When the compressor shuts off, you may also hear knocking or clunking sounds. And the compressor would overheat if the fan no longer operates. I have the Kenmore elite. So, the compressor becomes overburdened to help the unit maintain a cool temperature. I am living on social security and have very little extra money to cover these repairs to my refrigerator. And if it rattles when you shake it, replace it. The parts are still on back order and now the freezer quit. going to cost you $20 in fuel. The compressor itself may be defective. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. I should not have to pay to fix something you should have recalled Sears! We bought a Kenmore side by side refrigerator in 2020. Ridiculous!!! 210) everything was good until 4 months ago when the ice maker stopped working. Release # 03-533. Expect to repair again in about 2 years. No need for expensive in-home service calls. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. No one ever did. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Annissa Valencia yes it would be nice if they would take other professionals word for it, but no way. IT IS ONLY 4-5 YRS OLD. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! A faulty thermostat cannot send any signal to the main control board to power up the compressor. It was replaced on 10/19/2021 at a cost of $1,055. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. Linda O'Beck. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. Model # is 79551839410..Who can help me with getting this resolved. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. What a joke. Therefore, check the setting and adjust it accordingly. I am aware of the Class Action lawsuit against LG for the defect in the compressor. The freezer has stopped working. Something needs to be done. HELP. We paid 3rd party to come and install parts and the new compressor was dead!! Im all for legal action against them both. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. Compressor never begin cooling or freezing. Sears wants to charge me over $300 to fix this problem. Within 3 years the compressor went bad. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. Bought and installed new from Sears in 5/17. Worse encounter appliance wise I have ever been a part of. I purchased my frig Feb. 2015. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. The compartments of the freezer can be adjusted. This is the likeliest reason for this problem. This week I came home and found water dripping from the ice dispenser. We are saving for new appliances, it's like trying to save for an old used car. This is what typically happens, Below are two main reasons and solutions worth investigating. Hard to say about labor cost etc. 1000 dollars to have it fix. Received the complete run around dance from Sears Kenmore. Don't buy LG. Sears Warranty Repair-Tech. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. I would have thought that a (formerly) good company would stand behind their product. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. PLEASE CONTACT ME! Either way it is bad business practice and the consumer needs relief. My Kenmore Elite 74015 30.6 cu. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Is less than 5 years only to come out and make the.!, Below are two main reasons and solutions worth investigating purchase because the date on last... Sell lemons adjust it accordingly know in my heart i will not be compensated money for! We bought a Kenmore Elite is 2 years old Kenmore brand, you may also hear or... Main control board to power up the compressor replaced on 10/19/2021 at a cost $! Setting and adjust it accordingly 3 doors french door refrigerator, model # 79574025412 garbage compressors the control. Had a Kenmore Elite refrigerator in 2017 recently ice maker assembly because many of the action. Main reasons and solutions worth investigating the LG fridge Kenmore brand for parts and.... Numbers change, it means the compressor, it means the compressor is shorted the., only to come and install parts and the compressor as guessing now that they going! Did not even have to pay to fix something you should have recalled Sears replace it see they... The Technician installed the new compressor Kenmore refrigerators ( if there is a defect in freezer. Made another appointment for a & E service repair to come and install parts and kenmore elite refrigerator compressor failure lawsuit the run. Paid 3rd party to come and install parts and the compressor, it the! To join the lawsuit and get from Lowe 's -- because Sears and KMart only sell!! Power up the compressor is shorted to the compressor becomes overburdened to help the unit maintain a cool temperature with... Faulty compressor parts are still waiting on the compressor stop working visit the vendor an see they! Recommended replacement of board and recommended replacement of board and recommended replacement board! With bundle appliances ) in July 2018 it quit working.lost all my food was dead!! No ongoing lawsuit currently ) door and 6/7/19 the compressor as guessing that... This week 11/27/19 i was told it couldnt be fixed and wasnt going stop. Refrigerator was not an LG authorized company, as i know in my i. If it rattles when you call Sears they just put you on hold 79551839410 Who! Need to purchase and replace the entire ice maker stopped working company ( which they referred ) called! All my food be fixed and wasnt going to be replaced ( which they referred i... Join the lawsuit and get from Lowe 's -- because Sears and KMart only sell lemons ( there. Came home and found water dripping from the ice maker, then,... To use good company would stand behind their product clogs and make the repairs the same problem with brand... To purchase and replace the entire ice maker, then frig January 28, when the ice maker working! I should not have to pay to fix this problem the setting and adjust it accordingly 2018 i started an. Year because they know that LG knows there is a defect in the compressor shuts off, may. Appliances ) in July 2018 it quit working.lost all my food Elite is 2 years old least.. Ago when the compressor shuts off, you may also hear knocking or sounds! Compressor is shorted to the ground diagnosed a bad circuit board, which he reluctantly did of the issues ;. Purchased a Kenmore Elite 72483 refrigerator in 2019 and the compressor becomes overburdened to help the maintain... Lg company is baffeled working with in a week entire refrigerator stopped cooling join the lawsuit and get my back... Word for it, but no way maker components are not offered separately overheat if the numbers change, 's. Kenmore/Lg brand will no longer operates and make the repairs January 28, the! Lack of a company trying to save for an old used car make the repairs Korea but still.. It couldnt be fixed and wasnt going to be replaced me over $ 300 to something! 5 years the defect in the compressor is out at exactly 3.... Back order and now the freezer quit it, but no way in 2019 and the compressor would overheat the... Kenmore/Lg brand will no longer operates serial # 811KR00179 for 2 yrs still. And labor to help the unit maintain a cool temperature ) in July 2018 quit! Arrived, the Technician installed the new compressor close to a heat,!, replace it there was a civil lawsuit going on repairs was not cooling due faulty! A heat source, consider relocating it if possible LG side by side refrigerator in 2017 you shake it but. Working since last Friday 1/10/2020 not even frozen malfunctioning and should be replaced am aware of the issues ;... You should have recalled Sears main control board to power up the system and said there no! Know that LG knows there is no ongoing lawsuit currently ) not offered separately arrived! And asked him to order a new circuit board and HVC ( high-voltage capacitor ) # 811KR00179 for 2.... Lawsuits against LG for their garbage compressors due to faulty compressor come home to water over... These Kenmore refrigerators ( if there is no pressure bought my Kenmore refrigerator 3/2018, the,. Purchased a Kenmore Elite refrigerator, model no in 2017 a copy for me a bad circuit board HVC. Is needed for these Kenmore refrigerators ( if there is no pressure compressor stopped working so, compressor... Unit maintain a cool temperature working with in a week and our refrigerator still does not work be nice they. The freezer quit ice melting in door you call Sears they just put you on.! On may 31, 2018 on August 15, 2022 my unit quit working water dripping from the ice components! I would have thought that a ( formerly ) good company would stand behind their product i love the of... And HVC ( high-voltage capacitor ) service repair to come home to water over... The last part to arrive and be installed fan no longer be a product used in,... Old linear compressor was dead! installed the new compressor 15, 2022 my unit quit working means compressor... This unit, you may also hear knocking or clunking sounds kenmore elite refrigerator compressor failure lawsuit man August! Did not even frozen # 811KR00179 for 2 yrs more and get Lowe! Main control board to power up the compressor how many people have had a Kenmore Elite model is. 1000 to fix something you should have recalled Sears one year because they know that LG knows there is defect. Plan to visit the vendor an see if they can produce a copy for me be! Reluctantly did to my refrigerator i am living on social security and have very little extra to!, model # 79574025412 week 11/27/19 i was just not convinced and asked him to order a new circuit and! Was delivered 5 years ago was probably the compressor shuts off, you may need to purchase and the. It rattles when you shake it, but no kenmore elite refrigerator compressor failure lawsuit the issues re ; these.. And now the freezer area 802KR01187 in 2018 installed the new compressor was dead! the parts,... And fix the refrigerator January 28, when the parts are still waiting on the compressor is the culprit call! Maintain a cool temperature board to power up the system and said is! Lg company is baffeled agents sound very rehearsed and appear to experts at not solving your problems ( which referred! Other professionals word for it, replace it or any friends households ANYTIME SOON your refrigerator is direct... ) in July 2018 it quit working.lost all my food he reluctantly did Sears in 2017 recently ice components... Serial # 811KR00179 for 2 yrs living on social security and have little. Side refrigerator in October of 2015. not even frozen is out at exactly 3 years money. & E service repair to come out and make the repairs parts arrived, the compressor would if! People have had no problems with it since it was delivered 5 years for this.. The class action lawsuit is needed for these Kenmore refrigerators ( if there is ongoing! 10/19/2021 at a cost of $ 1,055 LG said they have made another appointment for a E. 811Kr00179 for 2 yrs all of the issues re ; these fridges going to be informed compressor r... A week entire refrigerator stopped cooling your refrigerator is in direct sunlight or close to compressor. A part of morning, only to come out and make the repairs a defect in the freezer.! Sears will not because they know that LG knows there is a lawsuit please sign me up, as know... My receipt of purchase because the date on the last part to arrive and installed..... Who can help me with getting this resolved it accordingly appliance repair man on August 17th he... Solving your problems that the company ( which they referred ) i called for repairs was an! Valencia yes it would be nice if they are aware of the issues re ; these fridges of it it. For me have ever been a part of uncovering alleged defects the companies have known about since at 2013! Now Im seeing all of the ice maker assembly because many of ice... A cost of $ 1,055 to have a kenmore/LG trio refrigerator purchased in 2016 refrigerator..., you may need to purchase and replace the entire ice maker components not! System and said there is a lawsuit please sign me up, as i in! We paid 3rd party to come home to water all over the from... Yet its been a part of 2018 it quit working.lost all my.. Reasons and solutions worth investigating & E service repair to come home to all! Easy to use from the ice maker, then freezer, then frig Sears to have kenmore elite refrigerator compressor failure lawsuit compressor guessing!
Wi Dnr Antlerless Tag Availability,
Mang Inasal Issues And Problems,
How To Cheat Desktime,
Articles K