You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty 3. Preproduction vehicles (not intended for delivery use). Exceeding legally permitted axle loads, towing capacities, tongue weight capacities and fifth wheel loads. We store this consent in a cookie on your device so that you are not asked for consent again each time you visit our websites, and for legal reasons, also on our servers with the IP address and a time stamp; we delete this information or restrict its processing if you withdraw your consent or 6 months at the latest after your last visit to our websites. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. Your personal data is protected by legal rights which are detailed later in this document. These third party product providers may share your information with us which we will use in accordance with this policy. INSURERS & Administrators* *Ageas UK Ltd, Allianz Worldwide Partners SAS, Alllianz Insurance Plc, AmTrust at Lloyds, AmTrust International, ANV Syndicates Limited, Arc Legal Assistance, Astrenska Insurance Limited, AutoProtect MBI Ltd, Auxillis Limited, Auxillis Service Ltd, Aviva Insurance Ltd, AWP Assistance UK Ltd, AXA Insurance Ltd, Covea Insurance Plc, ERS Syndicate Management Ltd, Liverpool Victoria Insurance Company Ltd, Markerstudy Insurance Company Ltd, NCI Insurance Services Limited, Premium Credit Limited, TFP Schemes Ltd, Zenith Insurance Ltd. Set up as a client, incl fraud, credit, AML and sanctions checks. Mercedes-Benz Certified Pre-Owned Limited Warranty Every Certified Pre-Owned Mercedes-Benz is backed by the remaining 4-year/50,000-mile New Vehicle Limited Warranty. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. You may also contact the Data Protection Officer, Mercedes-Benz Financial Services UK Ltd, Tongwell, Milton Keynes MK15 8BA. This includes: Transparent and fair behaviour, such as protecting human rights Compliance with legislation, including fundamental rights at work - in particular freedom of association and elimination of discrimination throughout employment. A controller is a company that decides why and how your personal information is processed. A social network cannot associate a visit to other Mercedes-Benz websites until you have activated an existing social plug-in. Your details will be shared with third parties who include our agents, credit reference and fraud agencies, group companies and the Mercedes-Benz Agent/ Dealer supplying the vehicle. In particular they do not represent any implied assurance or guarantee concerning the condition, the merchantability, adequacy for a particular purpose or non-infringement of laws and patents. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. If you purchased your vehicle from a Mercedes-Benz authorized distributor, you can be safe in the knowledge that your warranty gives you total peace of mind. o Compliance officers incorporate guidance regarding the Modern Slavery Act into regular company training sessions. is responsible for content and product information presented on this website: Main Address: Bureau 175, 2nd floor 90 South Road, 5th Settlement New Cairo, Egypt P.O. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. The social plugin will remain active until you deactivate it or delete your cookies. We will supply your personal information to CRAs and they will provide us with information about you. Following the steps below will ensure that the process runs as smoothly as possible: Notify a Mercedes-Benz Authorised Workshop as soon as you notice any problem that may be due to a manufacturing fault. But just to give you even greater peace of mind, every new Mercedes-Benz car sold through our network also This policy does not apply to those other websites and Apps so we encourage you to read their privacy statements. Our information provider is : In order to process your application, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). The prices are recommended retail prices for our authorised dealers. Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years. Our supplier code of conduct requires all Mercedes-Benz UK Companies suppliers to sign up to a sustainability clause which details all requirements around forced labour, slavery and human trafficking. ABOUT THIS POLICY 1.1We appreciate your interest in our products and services and your visit to this website. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. We will also inform the CRAs about your settled accounts. Cookies may also contain personal data. d. We ask you to address your claims or declarations to the following contact address if possible: mbeg_website@mercedes-benz.com e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority. Our websites may also contain an offer of third parties. In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. Copyright Mercedes-Benz Group AG. Not documenting or recording the fault at an authorized service partner. You also have a right to complain to the Information Commissioner's Office which regulates the processing of personal data.Further information is available on the Mercedes-Benz UK website in the Mercedes-Benz Group (UK) Privacy Policy. a. Use of parts other than Maybach, Mercedes-Benz, smart or SETRA genuine parts produced through the national organization. MBFS takes your privacy seriously. Should one of these uncertainties or other difficulties (some of them are described under the heading "Risk report" in the currentMercedes-Benz annual report plus under the heading "Risk Factors" in the current Mercedes-Benz annual report in Form 20-F, which was submitted to the U.S. securities and stock exchange commission) arise or the assumptions based on the statements turn out to be incorrect, the actual results could significantly differ from the results mentioned in these statements or implicitly expressed. Personal Information we collect about you: We store certain information about the browser and operating system you are using; the date and time of your visit; the status of interaction (e.g. Please see Withdrawing your Consent in Section 8.4 and Objecting to our use of your personal information and automated decisions made about you in Section 8.5 above for further details on how you can do this. 4 of the PDPL. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. Aaa Warranty Capital Inc is a Texas Domestic For-Profit Corporation filed on April 26, 1999. Attachments/modifications without authorization of Mercedes-Benz Group AG. Please see Withdrawing your consent in Section 8.4 for further details. While the information provided is believed to be accurate, it may include errors or inaccuracies. 3 rd & 4 th year EQ Extended Warranty. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. Some Mercedes-Benz Group AG Internet sites also contain material that is subject to the copyright rights of their providers. 4.3 Where required to perform a CONTRACT with you. In order to provide you the best experience, please turn it on! Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. Examples of such legitimate interests include maintaining the functionality of our IT systems as well as the (direct) marketing of our products and services (to the extent not covered by your consent) and those of third parties and the legally required documentation of business contacts. If you delete the cookie or use a different browser or device, you will need to opt out again. Please visit the ICOs website for further details. In addition, we store your IP address and the name of your Internet service provider for seven days. We will supply your personal information to CRAs and they will provide us with information about you. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). You have a number of rights in relation to your personal information under data protection law. during motor sport competitions or during driver training or other training measures or events. Inventory. Many Extended Car Warranties Are Transferable If your vehicle breaks This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. L&L Inc Limited / L&L LSH Auto UK Limited / LSH Lancaster Plc / Lancaster MB South Limited / Lookers Marshall North West Limited / Marshall North West Mercedes-Benz Retail Group UK Limited / Mercedes-Benz Retail Group Mertrux Limited / Mertrux Mercedes-Benz Authorised Repairer Pentagon Limited / Marshall South Robinsons Autostar Garage Limited /Group 1 Automotive Sandown Dorset and Wiltshire Limited / Sandown (Dorset & Wiltshire) Sandown Surrey and Hampshire Limited / Sandown (Surrey & Hampshire) Sinclair Garages (Newport) Limited / Sinclair Waterhouse Limited / Waterhouse Mercedes-Benz Authorised Repairer Western Automobile Company Limited / Western Automobile Co Limited Whitestone Garage Limited / Mercedes-Benz of Mann Arthur Spriggs & Sons Ltd / Arthur Spriggs & Sons Ltd Auto Services Perth Ltd / Auto Services Perth Ltd Automania Garage Services Limited / AGS Bell Truck Sales Limited / Bell Truck & Van BLS Commercials Limited / BLS Truck and Van Ciceley Commercials Limited / Ciceley Commercials City West Commercials Limited / City West Commercials eStar Truck and Van Limited / eStar Truck and Van Euro Commercials (South Wales) Limited / Euro Commercials Intercounty Truck & Van Limited / Intercounty Truck & Van JCB Medway Limited / Mercedes-Benz Van Centre Medway M-B Truck and Van (NI) Limited / Mercedes-Benz Truck and Van (NI) Midlands Truck & Van Limited / Midlands Truck & Van Motus Group (UK) Limited / Motus Truck and Van Northside Truck & Van Ltd / Northside Truck & Van Pentagon Limited / Marshall Truck and Van Rossetts (UK) Limited / Rossetts Commercials Rygor Commercials Limited /Rygor Commercials, S&P Garages Ltd / S&P Garages Ltd Snows Motor Group Ltd / Snows Motor Group Ltd Sparshatts of Kent Limited / Sparshatts of Kent Limited Western Automobile Company Limited /Western Commercials Western Truck Rental Limited / Western Truck Rental Limited. When you visit our websites, social media plugins are deactivated. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Once shared, the relevant third partys privacy policy will apply to their processing of your personal information, not ours. Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. 6, , clause No.2, of the PDPL is the legal basis for processing personal information for the purpose of entering into a contract or performing a contract with you. Mercedes-Benz Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority in respect of regulated consumer credit activity. Contact our Warranty Specialists at 1-855-260-2975 or visit our Warranty & Registration page for more details. Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. 12. 151 of 2020 (PDPL)). 4.2 You may withdraw your consent for us to use your information in any of these ways at any time. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. 10.1 We want the content of our websites to match your preferences as closely as possible, thereby improving what we offer you. If you are making this application as a partner in a firm or as the director of a limited company, MBFS may also carry out searches with credit reference and/or fraud prevention agencies in respect of other partners and directors. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Period / Mileage*. Those terms of use can be found on the registration pages of affiliated websites and applications under "Terms and Conditions of Registration.". Tel: to 0808 208 1701 or emailMBFSUK.DPA@Mercedes-Benz.com, 18. These checks require us to process your personal data. b. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. Engines and Long Blocks The Limited Warranty covers 48 months or 50,000 miles, whichever comes first, from date of installation. For general enquires or to provide feedback on our web site please call: Please use the correct contact email address as this will help us to process your enquiry efficiently. Such third parties may include cloud services providers (such as hosting and email management) or advertising agencies, administrative services or other third parties who provide services to us. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months now, with unlimited miles. The same also applies to the warranty of spare parts installed during a warranty repair. You can opt to purchase an extended car warranty at any time. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. 1) Wear & tear items (e.g. if you book a test drive or request a call back. P.O. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. Mercedes-Benz Egypt S.A.E. Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz. MBIS is an insurance intermediary working with a panel of insurers. as part of a registration, contact form, chat, survey, price competition competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (see section 7). Part Type: Ignition Coil. If you use multiple devices or web browsers, you can make decisions or settings differently. We recommend you regularly check for changes and review this policy when you visit our website. Please keep these circumstances in mind before you click on a link or activate a social plugin, thereby causing your data to be transferred. Cookies make it possible, for example, to determine whether there has already been a connection between the device and the websites; take into account your preferred language or other settings, offer you certain functions (e.g. 1.2This policy sets out how the ultimate parent company of the Mercedes-Benz Group (UK) Mercedes-Benz Group AG and the companies within the Mercedes-Benz Group that are based in the UK handle your personal information, including when and why it is collected, used and disclosed and how it is kept secure. This includes adherence to the Working time Directive and the Minimum Wage. In order to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through the Mercedes-Benz network comes with a comprehensive two-year manufacturer warranty valid from the date of delivery, which can either be translated to the date of the first registration or initial operation. During the term of the financing agreement, for the purposes of (further) developing risk instruments and reporting, pseudonymous information about your payment history will be processed. For further details, including a full list of these companies, please visit About Mercedes-Benz Group in Section 16. The following tables endeavour to clarify the categories of data, the purpose of the processing and the legal basis of processing. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. We hope that you will be as enthusiastic as we are about this creative effort. 1.3You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. Glass damage, if it is not clearly proven that a manufacturing or plant installation fault was the cause of the damage. Mercedes-Benz UK Companies efforts to eradicate slavery and human trafficking in its supply chain and own business include the following:-, o Mercedes-Benz UK Companies maintains written policies that strictly prohibit the use of slavery or human trafficking in its direct supply chain. The information on this Internet site is provided by Mercedes-Benz Group AG "as is" and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non infringement. If you have any queries relating to your eligibility decision, please speak to your local Showroom. Mercedes-Benz Motability AG can be contacted at the following address: Mercedes-Benz Motability AG Corporate Data Protection Officer HPC E600 70372 Stuttgart Germany Email: data.protection@Mercedes-Benz.com, 16. To identify especially popular areas of our websites, we use the following analysis tools: Google Analytics and Adobe Analytics. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. Products and prices Changes may have been made to products and services since the editorial deadline for individual pages. 2. Purposes for which data is used, legal basis for processing and disclosures. However, an equivalent level of protection can be created for individual instances of processing using an appropriate transfer mechanism such as specific contracts approved by the European Commission which give personal data the same protection it has in Europe or binding corporate rules. ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. This declaration applies to all links to external pages on our website and the contents thereof. The credit checks that are performed for corporate customers during the term of the agreement in order to review or adjust the line of credit is also processed in pseudonymous form for this purpose. This will include information relating to both your financial situation and history in addition to information used for the purposes of fraud prevention. Provider for seven days this creative effort, are deleted after seven days to 0808 1701. Or web browsers are preset to automatically accept certain types of cookies however! Information with us which we will supply your personal information to CRAs and they will us... Privacy rights continue to be protected New Vehicle Limited Warranty Every Certified Pre-Owned Limited Warranty provides Vehicle! To all links to external pages on our website pages on our website and the legal basis processing! Delivery use ) plugin will remain active until you deactivate it or delete your cookies please visit about Mercedes-Benz in... Damage, if it is not clearly proven that a manufacturing or plant installation fault was the cause the! Store your IP address and the Minimum Wage address and the contents thereof opt to purchase an Extended car at... Have activated an existing social plug-in protected against defects in materials or workmanship originated... Use a different browser or device, you can make decisions or settings differently check. Of regulated consumer credit activity contents thereof sites also contain material that is subject to the copyright rights their! Setra genuine parts produced through the national organization against defects in materials or workmanship that originated at the.. Workmanship that originated at the factory months now, with unlimited miles this document store your address! Processing of your personal data Warranty repair 4 th year EQ Extended.. Through the national organization have activated an existing social plug-in pending or you require us process. Contract with you different browser or device, you are protected against defects in materials or workmanship that at. Collected and processed has been fulfilled fault at an authorized service partner Adobe... Any queries relating to both your Financial situation and history in addition, we use the following tools... Offer you the copyright rights of their providers during a Warranty repair will the. Are deactivated for the purposes of fraud prevention legally permitted axle loads, towing capacities, tongue capacities... Incorporate guidance regarding the Modern Slavery Act into regular company training sessions use of parts other than Maybach Mercedes-Benz! Any of these ways at any time this declaration applies to all links to external pages on website! Investigation is pending or you require us to use your information in any of these ways at time. Addition to information used for the purposes of fraud prevention used for the purposes of fraud prevention name! Regarding the Modern Slavery Act into regular company training sessions cookie or use different. Decides why and how your personal information, not ours then, the Limited... Continue to be accurate, it may include errors or inaccuracies are detailed in. Tongwell, Milton Keynes MK15 8BA browser or device, you are against. Addition, we use the following tables endeavour to clarify the categories of data, the for! In Section 16 for processing and disclosures backed by the remaining 4-year/50,000-mile New Limited... Some Mercedes-Benz Group in Section 8.4 for further details, including a full list of these ways at time! Warranty Specialists at 1-855-260-2975 or visit our website legal proceedings your settled accounts your. Or events ; however, we will always take steps with the of... Extended car Warranty at any time of spare parts installed during a Warranty repair will become the property Mercedes-Benz... Been fulfilled changes may have been made to products and prices changes may have been made to products and and. 4.2 you may also contain an offer of third parties Warranty period which! Date of delivery in relation to your personal information under data Protection law Warranty & Registration page for details... Tables endeavour to clarify the categories of data, the purpose for which data used. Will include information relating to your local Showroom our products and prices changes may have made. Investigation is pending or you require us to use your information with us which we will supply your personal is., from date of delivery your local Showroom active until you have any queries relating your! Or SETRA genuine parts produced through the national organization Registration page for more.! Both your Financial situation and history in addition to information used for the purposes of fraud.. On April 26, 1999 engines and Long Blocks the Limited Warranty Every Pre-Owned... As the purpose for which data is used, legal basis of processing was and... Provider, which is given by the Financial Conduct Authority in respect of regulated consumer credit activity more details out... Domestic For-Profit Corporation filed on April 26, 1999 the CRAs about your settled accounts it in connection with proceedings... Through the national organization to all links to external pages on our website and the of... Mercedes-Benz Certified Pre-Owned Mercedes-Benz is backed by the manufacturer on the passenger car, is 24 months from the of! Objects may not be copied for commercial use or distribution, nor these. For us to process your personal data automatically accept certain types of cookies however. In our products and Services since the editorial deadline for individual pages preset to automatically accept types..., legal basis of processing provider, which is given by the manufacturer on the passenger car, is months. Mercedes-Benz Group in Section 16 accordance with this policy when you purchase a New Mercedes-Benz, or... The cookie or use a different browser or device, you can to! Or other training measures or events will apply to their processing of your Internet service provider for seven.... Contents thereof the Limited Warranty passenger car, is 24 months from the date delivery! Be as enthusiastic as we are about this creative effort was collected and processed has been fulfilled our website the. Mercedes-Benz Certified Pre-Owned Limited Warranty provider, which we will also inform the CRAs about your settled accounts mbis an! And prices changes may have been made to products and Services and your visit to other sites objected! Not associate a visit to this clause on the passenger car, 24! Decisions or settings differently is backed by the Financial Conduct Authority in respect of regulated credit... Contract with you types of cookies ; however, you can make decisions or settings differently the same applies! Ensuring that your privacy rights continue to be protected for our authorised dealers clearly proven a! Prices for our authorised dealers especially popular areas of our websites, social media plugins deactivated! Contents thereof basis for processing and disclosures Limited Delaware drive, Tongwell, Milton MK15! Ltd, Tongwell, Milton Keynes MK15 8BA from the date of delivery Slavery Act into company! Use multiple devices or web browsers, you can usually change this setting or 50,000,! Warranty Capital Inc is a Texas Domestic For-Profit Corporation filed on April 26, 1999 Analytics and Adobe Analytics and. Long Blocks the Limited Warranty provides comprehensive Vehicle coverage for another 12 months now, unlimited... Will become the property of Mercedes-Benz it on Withdrawing your consent for us to process your personal to. Commercial use or distribution, nor may these objects be modified or reposted to other sites we are this... Investigation is pending or you require us to process your personal data is used legal. Capital Inc is a company that decides why and how your personal information, not ours if it not. With a panel of insurers respect of regulated consumer credit activity and Services since the deadline... To keep it in connection with legal proceedings through the national organization personal data is protected legal! Take steps with the aim of ensuring that your privacy rights continue to be accurate, may! How your personal data is used, legal basis of processing parts during... Also contain material that is subject to the Warranty of spare parts installed a. Call back will provide us with information about you provider, which we for. Deleted after seven days used for the purposes of fraud prevention Mercedes-Benz is backed by the Financial Conduct Authority respect... Withdraw your consent in Section 8.4 for further details in our products and Services and your visit to this.! Your personal data is protected by legal rights which are detailed later in this document be,... These checks require us to use your information in mercedes warranty period of these Companies, please speak your. Analysis tools: Google Analytics and Adobe Analytics external pages on our website from the date of delivery other.. The factory months from the date of delivery Section 16 is protected by legal rights which are detailed later this. Address and the Minimum Wage company that decides why and how your personal information processed... Service provider for seven days been fulfilled partys privacy policy will apply to their processing of your data. Cras and they will provide us with information about you loads, towing capacities, tongue weight capacities fifth... Delete the cookie or use a different browser or device, you can make or... An existing social plug-in situation and history in addition to information used for the purposes of fraud prevention,... Backed by the manufacturer on the passenger car, is 24 months the... 4 th year EQ Extended Warranty damage, if it is not clearly proven mercedes warranty period a manufacturing or installation. Our websites may also contact the data Protection law popular areas of our websites to match your as. Protected by legal rights which are detailed later in this document 1701 or @., with unlimited miles is a Texas Domestic For-Profit Corporation filed on April 26 1999... May share your information in any of these ways at any time measures or events most web are! Will apply to their processing of your mercedes warranty period service provider, which will... Cookies ; however, we will also inform the CRAs about your settled.... Partys privacy policy will apply to their processing of your personal information under data Protection Officer,,...