https://www.supportandgo.com/ServiceInfo/ServicePointLocation. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. "Parkland" will provide you everything you need to know about bags and backpacks. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. United States: 1-800-262-8282 The repair center will assess the damage and give you an estimate for the repairs. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. Shop online at Samsonite.com. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. Save my name, email, and website in this browser for the next time I comment. It is critical to consider a few factors when claiming a luggage warranty. Reliable Quality And Durability: Samsonites 10-year Warranty. Inspect your Product immediately after handling by anyone other than you. In some cases, you will be required to sign a warranty agreement with the manufacturer. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. Please do not send your Product directly to Samsonite, as this will only delay the repair. ext 237 (French Calls) While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. If you choose to contact Samsonite directly, you can do so by phone or email. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. When buying luggage, you should carefully review the manufacturers warranty. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. WebRegister Your Samsonite Product For prioritized warranty service. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. WebImprove your Samsonite experience by registering your product. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Your browser's Javascript functionality is turned off. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. By visiting the Samsonite product registration page, you can register your product. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Pay for repairs if necessary. While it can be frustrating, its actually not that difficult to fix. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Go to the Samsonite website and create an account. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. You will also need to provide the date of purchase and the retailer where you made the purchase. WebDiscover the latest Samsonite travel luggage. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. An error occurred in your subscription. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. United States: 1-800-262-8282 It is possible to work with Samsonite to resolve any manufacturing defect in your product. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. All rights reserved. reserved. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. , , SSL- . Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. Customers are able to quickly and easily contact the company by phone, email, or live chat. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! Please do not send your Product directly to Samsonite, as this will only delay the repair. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. House Nr *. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. With authorized repair centers, customers can rest assured that their Samsonite product will be fixed properly and quickly. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. To the extent permitted by applicable law, any implied warranties are hereby excluded. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Timeweb - , , . In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. You will need to provide your name, address, and email address. WebLog in - MY SAMSONITE Existing User? Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Free returns. The warranty provided herein is limited to the value of the Product. WebPostal Code (Please use your local format) * City *. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. The subscription may be disabled. Forgot your password? Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Visit our corporate site for more information. This warranty covers defects in materials and workmanship in Samsonite products. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. arrival, if possible, before clearing customs. When you purchase a Samsonite product, Samsonite does not offer a lifetime warranty on its luggage. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. To the extent permitted by applicable law, any implied warranties are hereby excluded. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. This warranty is intended to give you specific legal rights. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. . The label should have your Samsonite model number printed on it. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. The period of this guarantee depends on the product and is stated on the Warranty Card. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. A company that provides a 10-yearrecycling or repurposing service option is one such company. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. The warranty provided herein is limited to the value of the Product. Moreover, Tumi no longer offers a lifetime warranty for their products. These stores shall be responsible in coordinating with the Samsonite Service Center. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. Samsonite is well-known for its high-quality, long-lasting suitcases. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. If the wheels are broken, you can replace them with new ones. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. Generally, you will need to register your warranty with the manufacturer, either online or by mail. Shopping at Samsonite is risk-free. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. There is no more additional stock of this item, Personal Information The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Improper or incorrectly performed maintenance or repairs void this warranty. Are Authentic Coach Bags Made In The Philippines? When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. You are responsible for all costs of getting the Product to any such Service Centre including, but not If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Incidental and consequential damages are expressly disclaimed. Samsonite customer service is renowned for its excellent support. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. When seeking warranty service, you must provide a receipt in order to make use of the warranty. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. Mexico: (01800) 904 89 00 There is also a white label that can be found hidden inside your bag or case that contains a product ID number. If you have a warranty claim, you must bring the product to a certified dealer. The warranty provided herein is limited to the value of the Product. Before we offer any Customers must have proof of purchase to be eligible for a warranty claim. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. The quality of the products produced by Samsonite is high, as is its dependability. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Registered trademarks of Samsonite IP Holdings S.r.l Samsonite directly, you should carefully review manufacturers... Is well-known for its high-quality, long-lasting suitcases of country of purchase and detailed information about the.... Attributable to work performed by anyone other than a service Center used every... Gift recipient of the warranty provided herein is limited to the extent permitted by law! Make use of the product is to be replaced and the product courier services and guarantees the delivery., either online or by mail detailed information about the product is no longer offers wide! Purchase to be replaced and the Samsonite logo are registered trademarks of IP. Buying luggage, you will need to know about bags and backpacks online orders guarantees worldwide warranty. Ensure your Samsonite luggage with Ease: helpful YouTube Videos to the value of product. Providing their contact information and purchase details, which are then entered into Samsonites warranty database the repair,! Abuse or misuse, are covered by a one-year warranty, and product information in this warranty than. Anyone other than a service Center performed by anyone other than you is secure and the Samsonite and... 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