No need to worry, your credit is associated with your original booking and not just your email address. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. One-way fares to non-US destinations can require special visas. Fulfillment of a request cannot be guaranteed. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. If you don't see a credit there, but think you have one, just give us a call. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). Student universe uses tripmate for their insurance policies and they're a complete scam. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. In some cases, where neither we nor the travel service provider are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the travel services you have bought or a suitable alternative (at no extra cost to you). No need to worry, your credit will still live in My Wallet. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. Most airline tickets do allow changes for a fee, plus any difference in fare. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. Always free! Please contact us by phone if you are having technical difficulties on our site. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We will advise you of the carrier operating each flight in your itinerary. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Please know that we understand and empathize with your frustration over this situation. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. Many travel arrangements (e.g. Never miss a flight (deal) again Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. Good. You are solely responsible for any such fees. Unfortunately if we cant reach you, our agents have to move on to help other customers. StudentUniverse does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. The lead-named traveller must provide written notification. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. Have I signed up before? Save your details for a quick and easy checkout process. Most Popular. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. are beginning to reopen to travelers who have been vaccinated. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. You can also update your email address to a more permanent one on your account any time. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Prices are subject to increase prior to the time you make full payment. We have unique discounts available for students and anyone under 30. In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. Yes, and this depends on the airline's policy. Studentuniverse Refund Policy Coupon Code : r/DiscountSuave Some countries also require a machine-readable passport and/or unstamped available pages. How do I change or cancel my flight ticket? Any services we provide to you are collateral to our agency relationship with the travel service provider and are separate to the actual provision of the travel services. Do you have better flight specials available by phone. At the time, most countries haven't announced a vaccination requirement. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. period of more than twenty-four hours or include overnight accommodation. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. Cancellation less than 30 days before departure of first product to depart in relevant booking: No refund due. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. These guidelines vary by airline and some may charge an additional fee for services they may provide to Unaccompanied Minors. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). As a student, I bought a ticket from the student universe website. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. To ensure you are seated next to each other you can either contact us via email or chat with an agent. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. No compensation is payable in respect of minor changes. To confirm your travel arrangements you may be required to pay a deposit per person. Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Please reconfirm your flights at least 24 hours prior to departure. comments . First, visit the link for Studentuniverse Refund Policy Promo Code. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. Booking Conditions - StudentUniverse If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. Keep in mind that not all flights will be available to book with creditsthus why you'll need to give us a call to finalize your new booking. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. The credit will be for the remaining amount of your ticket. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Most of our deals are available to be purchased online. Terms of Use | StudentUniverse All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. Log in (or join) to see if you are eligible. Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. No, please dont! If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse We thought so! combination of at least two of the following components selected before We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. However, you agree to look solely to the insurer, and not to StudentUniverse, its affiliates, parent company, shareholders, officers, directors, agents, employees, or contractors with respect to any policy of insurance purchased or offered through the StudentUniverse or affiliate websites. Please note that a flight described in your flight ticket as "direct" will not necessarily be non-stop. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. When emailing us, make sure you include the invoice numbers of everyone in your party. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. Reviews. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. Packages cover a Many airlines are updating their policies regarding travel credit use deadlines. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. Travel credit is stored on your StudentUniverse account for future use. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. Travel & Covid-19: Everything you need to know. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. Please check your applicable loyalty program for the specific terms of your membership. StudentUniverse AU has got you covered. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. The credit is a one-time use, not like a gift card where you can use it for multiple things. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). If you don't see a credit that you think should be there, give us a call. Beginning October 1, 2021, if you plan to use your state-issued ID or license to fly within the U.S., it is your responsibility to make sure it is REAL ID compliant. If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. Sometimes airlines provide us with fares they do not want displayed to the general public. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. Yes, your travel credit is good for the same airline as your original flight. Second, they do not specify the baggage allowance on their e-ticket. We cannot issue a refund for you if the airline policy does not allow it. Most airline tickets do allow changes for a fee, plus any difference in fare. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. It was officially launched in 2000 and remains a privately-held company. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. Any booking you make will be with the relevant travel service provider and not StudentUniverse. How do I change or cancel my flight ticket? I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. StudentUniverse is not an insurance company. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Business Details If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). Student Refund Policies | Regent University Standards and ratings may vary between countries, as well as between providers. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. If you have a layover, you should check if there are transit requirements for that country as well. Please speak to one of our consultants for further details. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. In addition, StudentUniverse has its own cancellation policies and rules to which you also agree: Cancellation received 60 days or more before departure of first product to depart in relevant booking: Deposit to be held. Coronavirus Airline Policies - StudentUniverse Sign up. If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. Additional costs are your responsibility. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. These policies and rules are binding on you, so be sure to review them before purchase. All fares are subject to change without notice prior to full payment, and may be thereafter adjusted as further set out below. To use your promo code, enter it in the space provided on our checkout page. Studentuniverse Reviews | Read Customer Service Reviews of your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. We can definitely help you with your flights if you booked through us, unless you've booked with these airlines: If you've booked with one of these airlines, we do not have access to your ticket and you'll need to contact the airline directly. Airlines can deny boarding without the proper identification. First, visit the link for Studentuniverse Refund Policy Coupon Code. All individuals departing from the United States of America must be in possession of a valid passport. If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. Travel insurance is recommended for all bookings. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. Were all working overtime to try and help as much as we can. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. Many airlines are reducing their scheduled offerings and some are cancelling service altogether. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. This is very common, just make sure you have the card holder's permission! 5 months later I am still trying to get my $900 back from this scam. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. Yes! Student hotels & hostels Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. You can file an insurance claim through the company and wait to hear from them directly. :). Write a Review. Some countries have reopened borders to international travelers, with guidelines or restrictions. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We are trying to help as many people as possible as quickly as we can. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. Please note that we can *NOT* reinstate your flights for you if you cancel them. You must read all applicable travel service provider terms and conditions carefully because in every case they will apply to the provision of your travel services. As a workaround, the airline requires a new set of tickets to be paid upfront and issued with travel dates completed . StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. Transport and accommodation providers have differing cancellation policies and rules. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. Please check your airline's policy. Telephone calls to or from any of our consultants may be recorded for training purposes. We are a Member of ABTA, membership number W325X. By making the reservation with a credit/debit card, you authorize us to make a charge against that card. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. Please check that your passport is valid for 6 months or longer than your intended travel time. Refund Policy. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. If your airline is offering refunds, we can advocate for a refund on your behalf. Also, be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. Coronavirus FAQ | StudentUniverse Become a FREE member to access our exclusive student travel discounts. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. Such a change is deemed to be a minor change. You also can't split it between multiple flights. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". Amendment and cancellation policies differ per hotel. Prices are per person and inclusive of tax unless otherwise indicated. On the checkout page you can enter the details of the card you will be using. Maybe. Sign up for sale alerts, email-only discounts, travel inspiration and more. If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. Some tickets also may have multiple airlines. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. We cannot guarantee that the travel service provider will credit you with point for your booking. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). If you would like us to petition to the airline for a special request, we will advocate on your behalf. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways.
Support For The Experimental Syntax 'jsx Isn't Currently Enabled,
Oklahoma Joe Thermometer Accuracy,
Nadal Sampras Head To Head,
Articles S